Legal notice
1. Website operator
The website haarfen.com is operated by:
Haarfen Ltd is an active private limited company incorporated in England and Wales.
2. Contact information
For general enquiries, orders, delivery, returns and customer service:
For privacy, personal-data and cookie enquiries:
Written correspondence may be sent to:
The registered office is an administrative and legal correspondence address. It is not a retail shop, showroom, customer-service centre or general returns address.
Products must not be returned to the registered office unless Haarfen has expressly instructed you to use that address.
3. Haarfen
The Haarfen website, business and brand are operated by Haarfen Ltd.
References on the website to:
- "Haarfen"
- "we"
- "us"; and
- "our"
refer to Haarfen Ltd unless the context clearly states otherwise.
4. Website content
The website and its content are provided for general information, shopping and customer-service purposes.
Website content may include:
- Product descriptions
- photographs and video
- dimensions and specifications
- editorial material
- styling information
- prices
- availability information
- delivery estimates
- reviews
- graphics
- logos
- software
- page layouts; and
- written policies.
Product purchases are governed by Haarfen's Terms and Conditions of Sale, together with the Product information and other terms presented before the order is accepted.
Use of the website is governed by Haarfen's Website Terms of Use.
5. Intellectual property
Except where otherwise stated, the website and its original content are owned by, or licensed to, Haarfen Ltd.
This includes:
- the Haarfen name and branding
- logos and graphic devices
- website designs
- page layouts
- original text
- Product curation
- photographs and video owned or commissioned by Haarfen
- illustrations
- icons
- databases; and
- other original material.
The content is protected by applicable copyright, trade mark, database-right, design-right and other intellectual-property laws.
No ownership rights are transferred to a visitor merely because the content is displayed on the website.
6. Permitted use
You may access and use the website for lawful personal or internal business purchasing purposes.
You may print or save a reasonable extract for:
- considering a purchase
- retaining an order record
- obtaining internal purchase approval; or
- exercising your legal rights.
Unless Haarfen has expressly authorised it in writing, you must not:
- reproduce or republish website content
- copy Product descriptions for use on another website
- use Haarfen photographs or videos commercially
- sell, license or distribute website material
- modify or create derivative works from Haarfen content
- use content to promote another business
- remove copyright or ownership notices
- use automated systems to extract substantial website content
- construct a competing Product database
- impersonate Haarfen; or
- suggest an endorsement, partnership or commercial association that does not exist.
Any permitted copy must retain the relevant ownership and copyright notices.
7. Haarfen name and branding
The name HAARFEN, the Haarfen logo and associated brand elements must not be used without prior written permission from Haarfen Ltd, except where limited use is permitted by law.
You must not:
- register a company, business, domain or social-media account using a confusingly similar name
- use Haarfen branding in advertising without permission
- manufacture or sell unauthorised branded Products
- imitate the appearance of Haarfen's website in a misleading way; or
- represent yourself as an agent, distributor, employee or authorised representative of Haarfen.
Nothing on the website grants an implied licence to use Haarfen's name, logo or other brand assets.
8. Third-party intellectual property
Some Product names, supplier names, trade marks, photographs, designs and other materials appearing on the website may belong to third parties.
Third-party marks remain the property of their respective owners.
Their appearance on the website does not imply that:
- Haarfen owns the relevant mark
- the third party sponsors Haarfen
- Haarfen is the exclusive seller of the Product; or
- a relationship exists beyond the applicable supply, distribution, licensing or retail arrangement.
Third-party material may not be reused without the permission of the relevant rights holder.
9. Product information and imagery
Haarfen takes reasonable steps to present Products accurately.
However:
- screen settings may affect the appearance of colours
- natural materials may vary in grain, shade, texture and finish
- handmade Products may contain reasonable individual variation
- measurements may be approximate
- lifestyle photographs may contain props not included with the Product; and
- manufacturers or suppliers may make minor specification changes.
Material Product information and the contractual description applicable to an order are governed by the Terms and Conditions of Sale.
Nothing in this section limits rights relating to a Product that is faulty, materially misdescribed or otherwise fails to conform to the contract.
10. Prices and availability
Prices, promotions, delivery charges and availability may change.
Displaying a Product on the website does not guarantee that:
- it remains in stock
- a supplier can fulfil it
- a stated lead time remains available; or
- Haarfen has accepted an order.
An order becomes binding only in accordance with Haarfen's Terms and Conditions of Sale.
Haarfen may correct genuine pricing, description or availability errors in accordance with those terms and applicable law.
11. External links
The website may contain links to third-party websites or services.
Unless expressly stated, Haarfen does not control or endorse third-party websites and is not responsible for their:
- availability
- security
- content
- privacy practices
- cookie practices
- products; or
- services.
Accessing an external website is subject to that provider's own terms and policies.
12. Privacy and cookies
Information about Haarfen's collection and use of personal information is provided in the Privacy Policy.
Information about cookies, analytics, advertising technologies and consent controls is provided in the Cookie Policy.
Privacy enquiries and rights requests should be sent to:
13. Policies governing use and purchases
Use of the Website is governed by the Website Terms of Use. Product orders are governed by the Terms and Conditions of Sale, applicable Product-page and checkout information, Delivery Information Policy, Returns and Refunds Policy and any order-specific written terms.
Where contractual documents conflict in relation to an order, the following hierarchy applies:
- mandatory law and statutory rights
- order-specific or bespoke terms expressly agreed before Order Acceptance
- Product-page and checkout information shown before the order was submitted
- Terms and Conditions of Sale
- Delivery Information Policy and Returns and Refunds Policy for their respective subjects
- Website Terms of Use for use of the Website
- Shipping & Delivery page and FAQs as non-contractual practical guidance
The Privacy Policy, Cookie Policy, this Legal Notice and Contact Information are notices and disclosures. They do not vary the sales contract or reduce statutory rights.
14. Reporting infringement or unlawful content
To report suspected:
- copyright infringement
- trade mark infringement
- impersonation
- counterfeit Products
- fraudulent use of Haarfen's identity
- unlawful website content; or
- misuse of Haarfen's photographs or descriptions,
email care@haarfen.com.
The report should include:
- your name and contact information
- details of the relevant rights or concern
- the location of the disputed material
- evidence supporting the report; and
- the action requested.
Haarfen may request additional information before taking action.
15. Governing law
This Legal Notice and any non-contractual dispute arising from it are governed by the law of England and Wales.
Jurisdiction is determined in accordance with Haarfen's Website Terms of Use, Terms and Conditions of Sale and any mandatory rights applying to the relevant person.
16. Changes to this Legal Notice
Haarfen may update this Legal Notice to reflect changes in law, ownership, contact details, Website content or operations.
The current notice will show its effective date, version and last-reviewed date. Previous versions will be retained internally.